Everything you wanted to know about Ryanair, but were too afraid to ask!

Question & Answer with Michael “Kell” Ryan (retired Ryanair)

Kell has over forty years of extensive airline experience with a comprehensive knowledge that spans the aviation field including operations, customer service training, marketing, sales public relations and media communications.

Kell spent the first 24 years working for the Irish national airline Aer lingus where he was responsible for all operations, passenger and other airline handling contracts at London Heathrow Airport.

Joining Ryanair in its embryonic stage. The company was conceptualised and financed by Dr T.A.Ryan, Kell’s older brother. Working unrelentingly to revolutionise and change air travel within Europe, Ryanair’s business model has made air travel affordable to all and changed the way people fly and even the way society works.

Kell headed the major and crucial transfer of establishing the airline to, the then little known airport Stansted and before retiring spent the last few years primarily promoting and marketing Ryanair within Europe and North Africa. He is now extensively involved in tourism and travel, developing new and unexplored regions to visit. Tourism continues to be one of the most important industries in the world.

It is of great pride to him that he is a pioneering member of a team that has changed travel within Europe to the extent that in 1985 Ryanair carried 5000 passengers and in 2009 carried 65 million passengers. Ryanair is now the largest international airline in the world and expects to carry 72 million passengers this year.

Kell has chaired and is involved with many tourism forums within Ireland, England, Wales the Channel Islands and mainland Europe. A strong advocate of higher education, and is currently involved with universities in Ireland, England, Germany and in the United States of America where he is also on the advisory board for the Daytona based Embry Riddle Aeronautical University.